Medical Record Retrieval
With SHIMNS Global managing medical records retrieval, legal entities receive reliable, compliant, and fully supported services that streamline case preparation and save valuable time.

Subpoena and Authorization Packet Preparation
Compile a legally compliant subpoena packet, including signed authorizations, if required, and any specific request documentation. Ensure all relevant details and documentation adhere to HIPAA and legal guidelines.
Sending the Subpoena Packet to Medical Facilities and Copy Services
Transmit the subpoena packet to the designated healthcare facility or copy service provider, either electronically or via certified mail. Confirm receipt with the facility and establish estimated retrieval timelines to maintain transparency and accuracy.
Follow-Up and Status Tracking
Conduct periodic follow-ups with the medical facility or copy service to ensure timely processing of the request. Address any facility-specific requirements or delays and keep the client updated on the status of retrieval.
Payment Processing and Fee Reconciliation
Coordinate any required payment to the facility for record processing or duplication. Ensure all fees are accurately documented, reconciled, and communicated to the client.
Records Verification and Quality Check
Upon receipt of records, perform a meticulous quality check to confirm completeness and accuracy. Identify any missing or unclear information that may impact the case, requesting additional records if necessary.
Data Organization and Proofreading
Organize the records chronologically and by document type (e.g., consultations, procedures, lab results). Conduct proofreading and a thorough review to ensure all documents are accurately presented, clear, and professionally formatted.
Final Packet Creation and Delivery
Compile a final, organized packet with necessary cover sheets, document summaries, and any required certification of authenticity. Deliver the final packet to the legal entity via secure methods, ensuring confidentiality and timely delivery.
Ongoing Support and Additional Requests
Offer continued support for any additional record requests or supplementary documents. Maintain detailed records of all interactions and transactions for future reference or client audits.
Benefits of Partnering with SHIMNS Global for Medical Records Retrieval
Efficiency and Timeliness
SHIMNS Global’s team expedites every step, from subpoena preparation to final delivery, ensuring timely and smooth record retrieval.
Compliance-Focused Approach
We adhere to HIPAA and legal standards, prioritizing confidentiality and secure data handling.
Stringent Quality Control
Our rigorous quality checks and proofreading eliminate errors and guarantee that legal entities receive accurate and organized information.
Enhanced Client Communication
Regular status updates and proactive issue resolution ensure clients are always informed and can confidently rely on our services.
- End-to-End Service: From start to finish, SHIMNS Global handles every aspect of the retrieval process, allowing legal teams to focus on case strategy without administrative burdens.

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