Collection Services – Pre-Collections, Patient Calling & Hardcore B2B and B2C collections
This comprehensive suite of collections services allows us to support diverse needs, from healthcare to finance, ensuring our clients maximize revenue recovery while maintaining professionalism and compliance.
- Pre-Collections and Patient Reminder Calls
- Balance Reminders: We contact patients with outstanding balances, providing a gentle reminder of their due amounts. Payments can be collected conveniently over the phone, using secure methods like QR codes sent via email or secure payment links.
- Missing Documentation: We reach out to patients missing critical documents (e.g., coordination of benefits or medical records) necessary for claims processing, ensuring all required information is gathered promptly.
- Appointment Preparation Reminders: For upcoming medical appointments, we remind patients of any necessary preparation (such as fasting, hydration, or using specific medications), improving patient readiness and appointment efficiency.
- Benefits of Pre-Collections Service: Our patient-centric approach in pre-collections helps healthcare providers reduce outstanding balances, improve cash flow, and maintain positive patient relationships without the need for excessive reminders or follow-up.
2. Hardcore Collections for B2C (Business-to-Consumer) Services
- Credit Card and Consumer Debt Collections: Skilled collections agents work to recover outstanding consumer debt, including credit card balances, overdue loans, and other financial obligations.
- Flexible Payment Options: We offer consumers various payment channels (e.g., phone, online portals) and assist them in setting up payment plans tailored to their situation, maximizing successful collections while fostering goodwill.
- Benefits of B2C Collections Service: By partnering with us, financial institutions and businesses reduce delinquent accounts, recover more owed funds, and improve their overall financial health through our professional and respectful collections approach.
3. B2B (Business-to-Business) Collections
- Outstanding Invoice Recovery: We help businesses recover overdue invoices from other companies by acting as a dedicated extension of their accounts receivable team.
- Dispute Resolution and Account Reconciliation: We work directly with clients to resolve disputes and ensure reconciliation of account discrepancies, which fosters better relationships while optimizing collections.
- Benefits of B2B Collections Service: Outsourcing B2B collections with us improves cash flow, reduces aging receivables, and helps maintain productive client relationships.
Why Choose Us for Collections Services?
This comprehensive suite of collections services allows us to support diverse needs, from healthcare to finance, ensuring our clients maximize revenue recovery while maintaining professionalism and compliance.
Proven Operational Efficiency:
With rigorous training, clear protocols, and real-time tracking, we ensure timely collections and follow-ups.
Compliance and Sensitivity:
We adhere to regulatory standards and ethical practices, maintaining both legal compliance and customer respect.
Customizable Strategies:
Tailored collections approaches help improve success rates while aligning with client-specific policies and goals.
join the success
